As we are committed to working alongside you to facilitate better health outcomes, we greatly value and welcome your feedback in regards to our services.
If you have any concerns, suggestions or feedback, please contact our Practice Manager in writing either via email at firstname.lastname@example.org or mailing your letter to the following address:
To The Practice Manager
Glenroy Road Clinic
182 Glenroy Road
Glenroy VIC 3046
While you are always welcome to express your feedback in person or via telephone, it is essential that management receives a written record of your feedback in order to address your concerns.
If you are not satisfied with the outcome, then your feedback will be referred directly to the Health Services Commissioner for action. Alternatively, you may also call the office for the Health Services Commissioner at any time regarding any concerns with your health provider.
Health Services Commissioner’s Department
Ph: 1300 582 113